If you change your mind about your purchase, please contact me within five days of receipt of your item. If we agree that the item will be returned, a full refund, net of all shipping fees, including the CDN$5 return fee charged by my courier for US and international returns, will be given once the item is returned to me in undamaged condition. Return shipping will be at your cost and you will be expected to add insurance and tracking to your returned shipped package to protect you against damage or loss during return shipping. For US and international returns, the return address is a US warehouse operated by my courier and returns to me once the item is at the warehouse can take up to 12 weeks in addition to the USPS shipping time.

The items for sale at Eight Mile Vintage are vintage items that may be many decades old. These items will rarely be in perfect condition and will exhibit wear from age and previous use. I try to describe all items as carefully as possible and note and/or photograph any obvious defects and/or damage. Please read the condition description presented in the Item Details and review the photos carefully before making a purchase. I’m happy to send whatever additional photographs you might need or provide further details. If, after you have received an item, you discover a significant condition issue that I have missed, please contact me as soon as possible but, in any event, within 5 days of receipt so we can discuss remedies.

If a package is returned due to an incorrect address provided by the purchaser through their Etsy account, a refund, net of all shipping fees, including any additional postal service charges and the CDN$5 return fee charged by my courier for US and international returns, will be given once the item is returned to me in undamaged condition. For US and international returns, the return address is a US warehouse operated by my courier and returns to me once the item is received there can take up to 12 weeks in addition to the USPS shipping time.

If you ask that the item be re-shipped to you once it has been returned to me, there will be additional shipping costs that will be need to be paid by you prior to the item being re-shipped.

If a purchaser refuses delivery of a package or does not collect the package when notified by the postal service that the package is available for pick-up at a postal station, a refund, net of (i) all shipping fees, including any additional postal service charges and the CDN$5 return fee charged by my courier for US and international returns and (ii) a restocking fee of 10% of the purchase price, will be given once the item is returned to me in undamaged condition. For US and international returns, the return address is a US warehouse operated by my courier and returns to me once the item is received at the warehouse can take up to 12 weeks in addition to the USPS shipping time.

I package carefully for shipping but damage and loss during transit do happen occasionally so packages are sent with third party insurance. If your package arrives with obvious damage to the packaging, please photograph the package prior to opening it and save the packaging. Once opened, check the item for damage, photograph any damage and contact me via convo immediately but, in any event, within 5 days of receipt of the package. I will provide you with a full or partial refund (depending on the extent of the damage), including shipping, once you have provided me with the photographs and completed the affidavit required by the insurance company for processing of the insurance claim.

If your package is not received and has not been marked as delivered, please contact me so we can contact the postal carrier to track its whereabouts and begin the insurance claim application. I will provide you with a full refund, including shipping, once you have completed the affidavit required by the insurance company for processing of the insurance claim. There may be a delay in providing you a refund until such time as the insurance company deems the package lost. Once a package has been marked as delivered by the carrier, I can no longer be responsible for it nor provide a refund if it has been stolen.

I ship once a week, usually Wednesdays, within 3-5 business days of your payment. I now live at my cottage, located 1 hour north of Toronto, and must travel to Toronto once per week to access cheaper faster USPS for packages sent to US and International destinations. Canadian packages are also sent through that courier so I can get a discounted rate for you.

I ship to your confirmed ETSY ADDRESS so please ensure that it is accurate. It is the purchaser’s responsibility to check their shipping address and correct inaccuracies. Packages which are shipped to an incorrect address supplied by the purchaser are subject to the return policies that are detailed above.

Please contact me to get an accurate shipping estimate to your location. My shop is set up for USPS calculated shipping so some items will show USPS International shipping instead of Canada Post. Your actual shipping costs within Canada will be less.

Canada Post Expedited Parcel service is used for packages. Lettermail is used for anything that fits safely into a bubble envelope.

A private courier takes my packages to a USPS outlet at the US border and this adds 1-3 days to standard USPS shipping times. On occasion, if I am unable to travel to the courier, I will send your package via Canada Post. For items costing more than $800, I must use Canada Post.

Customs duties, import fees and/or taxes including VAT may be payable by non-Canadian based purchasers and are your responsibility. These are not included in the purchase price of your items or in the shipping charges. Please check with your local government office regarding any additional import fees prior to your purchase. Information about VAT and other import fees can be found here https://help.etsy.com/hc/en-us/articles/115015691007